By Phone

When contacting Rietumu Bank by phone +371 67025555, customers with Rietumu ID sets can:

• Check account balances, receive information about payments, card authorisations and transactions;
• Make transfers to investment, payment card and savings accounts;
• Make currency exchange (EUR 5 000 daily limit is applied to real-time FX transactions; transactions above this limit are subject to acceptance of FX dealer during business hours);
• Make external transfers to the pre-defined account details;
• Place Term Deposits.

Round-the-clock information service +371 67025555 is available daily for funds transfers and currency conversions, including weekends and holidays with a break for banking end of day from 10.30 pm to 1.00 am Latvian time.

All calls are recorded and stored at the Bank.

Outgoing Transfers by Template

This service allows simple, yet fully secure possibility to make domestic and international transfers just by calling the Bank

The customer can set up a daily limit for outgoing payments. The maximum limit is EUR 200 000.

To make a transfer based on the above template, you need to contact the customers support service (24/7) and to name the beneficiary, amount and one-time password. The funds will be debited at once, intra-bank transfers are real-time, while external transfers are processed according to standard business hours. You may also adjust transaction narrative details or change priority of the transfer.

Payments are made according to standard payment fees for operations via remote systems.

All calls are recorded and stored at the Bank.